Help and FAQ
Answers to the most common questions about buying and selling on gramli.
How do I buy a product?
Browse the marketplace or a category, open a product, and add it to your cart. From the cart you place your order. You do not need an account to browse; you sign in to check out.
How do I sign in?
Sign-in is passwordless. Enter your email address and we send you a one-time code; enter the code to sign in. There is no password to remember.
How do I sell on gramli?
Sign in, open your seller area and create a shop with a name and category. After a short review your shop goes live and you can list products with prices, photos, condition and stock.
What about shipping and returns?
Each seller sets their own shipping and returns terms; you find them on the seller's shop page. Your statutory right of withdrawal is explained on our cancellation policy page.
Which languages does gramli support?
gramli is available in several languages. Use the language switcher in the page header to change the language; your choice is remembered.
How do I get in touch?
For questions about your data or the platform, use the contact details on our privacy page. For a specific product, you can ask the seller a question directly on the product page.